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Privacy Policy

Introduction

Welcome to Assistring! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our call center services.

Information We Collect

We may collect various types of information from you to provide and improve our services. This includes:

  • Personal Information: Such as your name, contact details, and payment information when you engage with our services.
  • Usage Information: Including your interactions with our website and services, IP address, browser type, and operating system.
  • Call Data: Such as call recordings, transcripts, and logs for quality assurance, training, and service improvement purposes.

How We Use Your Information

We use the information we collect for several purposes, including:

  • Service Provision: To deliver the services you request and manage your account.
  • Improvement: Analyzing usage trends to enhance our website functionality and optimize our call center operations.
  • Communication: Sending you important updates, notifications, and marketing communications related to our services, with options to manage your preferences.
  • Legal Compliance: Complying with legal obligations and responding to lawful requests from authorities.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website or delivering our services, under strict confidentiality agreements. We may also disclose your information when required by law or to protect our rights, property, or safety.

Security Measures

We take security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.

By using Assistring’s website and services, you consent to the collection and use of your information as outlined in this Privacy Policy. We may update this policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy regularly for updates.

This structured approach ensures transparency and clarity regarding how Assistring handles user data, fostering trust and compliance with privacy regulations.

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